SHIPPING & RETURNS POLICY

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Custom Challenge coin/Lapel Pin/Race Medal/Accessories manufacturing starts once an estimate has been accepted and the accompanying invoice has been paid. Accordingly, challenge coin/lapel pin/race medal production/accessories usually takes 4-6 weeks. Please review your artwork thoroughly for errors, misspellings or discrepancies. Once manufacturing has begun, we cannot halt production and/or alter your product. 923A Coins & Designs is not liable for errors found after final artwork approval.

All Custom products are guaranteed to be free from defects in workmanship or material under normal use for a period of 90 days from date of purchase. If any item is claimed to be defective within this time, we will repair or replace the product or component if it is determined that the defect existed at the time of manufacture or developed under normal use.

No returns or exchanges can be accepted for custom products - challenge coins, lapel pins, race medals, apparel, accessories, etc. Any issues as described under the Warranty section above will be taken care of with any custom product we've produced.